5G is Here! What Impact Will it Have on the Customer Experience?
As 5G slowly but surely follows in its predecessor’s footsteps to become an everyday reality for businesses and consumers everywhere, now is the best time to start looking towards the future and take advantage of all the benefits and opportunities that 5G will offer to small and large companies. The next generation of cellular wireless technology presents:
- Faster download speeds: Experts predict that download speeds will be 1,000 times faster with 5G compared to 4G. For example, downloading a movie right now can take about 20 minutes, but with 5G, it might only take a second.
- Decreased latency: Latency, the time it takes for the end-user to retrieve data, will be reduced from 50 milliseconds to one millisecond or less.
- Better network availability: 5G will increase network availability to 99.999 percent because it can support up to one million mobile devices per square kilometer.