Installation and Integration Services to Get You Up and Running Quickly
What we provide:
BlueLeap focuses on the integration with mobile messaging applications, allowing you to leverage tools such as mobile payments via WeChat or Facebook Messenger, video chat with live customer agents, and much more.
BlueLeap’s business process configuration provides an integration canvas and an open API so that functional teams can diagram and deploy creative processes that meet business requirements with limited technical support.
Spam messages and group emails have, to some extent, diluted the impact of email. Email messages can easily get lost or inadvertently filtered out of the inbox and flagged as spam. Similarly, text messages can be sent to a group or used to spam users, but the problem isn’t as wide-spread as it is with emails, giving the SMS format another advantage.
Virus attachments, malicious links and phishing content are other issues related to emails that don’t exist with text messages, making SMS a much more secure platform for messaging.
Agent efficiency is 15% greater, resulting in higher customer and agent satisfaction rates.