BlueLeap’s no-code field product intelligence solutions enables you to hear your Customer’s Voice by automatically ingesting data from all customer channels, analysing it regardless of format, and giving your support staff and engineering team the insights they need to resolve and improve product issues.
Creating superior products is non-negotiable; however, the data you need to do that is best gleaned from how customers use your product. For that you must harness different systems, residing in different clouds that often require unique integrations.
Your agents (alongside your product team) need product usage data too. And for that you need an agent desktop that’s integrated and properly configured.
Machines need to learn before they can work. Define your model and iteratively train it all in one place.
Stop trying to understand your customer using flat incident reports. With AI analyzed video and image data enhancing your understanding, BlueLeap will help your team breeze through product problem analysis.