Connect People From All Over the World With Your Business
Facebook is a popular social media channel that has evolved to connect users via its messaging platform. Dialogue integrates this platform with your call center business process.
Why Choose Facebook Messenger with Dialogue?
- No telco charges
- Natively global
- There’s a likely chance that you and many of your customers are already on Facebook
- Dialogue joins you to the conversation immediately
- Your brand is amplified, increasing conversion rates in conjunction with Facebook Ads
- Surveys allow your agents to cross-sell, track purchases and then tie everything back to the customer’s record – that 360-degree view of the contact record