Connect with Your Customers Immediately
Your customers want their questions answered immediately, their issues resolved quickly, and their voices heard at all times.
Why Choose BlueLeap’s Solution to 2-Way SMS?
- Immediate response times: a 2-way conversation via SMS allows you to respond to your customers faster
- Urgency priority: SMS notifications make it even easier for agents to respond to urgent matters
- 360-degree customer view: contact records keep track of every conversation between your agents and your customers
- SMS campaigning used across 40,000 customers
- 900% improvement in response rates
- More than doubled the conversion rates